State Farm® Insurance Agent Miriam Keller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Julie Bailey
November 15, 2024
5
out of
5
rating by Julie Bailey
"Stacee was excellent to work with! She called to check in to ensure I didn’t need anything. She listened to my needs, provided details to meet my need, was quick and efficient! Thank you Stacee, I look forward to working with you! Julie"
We responded:
"Thank you, Julie, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Hannah, who go above and beyond for their customers. Thank you for trusting us with your insurance needs! - Miriam Keller - State Farm Insurance Agent"
jennifer Henry
November 14, 2024
5
out of
5
rating by jennifer Henry
"Stacee was very helpful today 🥰"
We responded:
"Thank you, Jennifer! I'm glad Stacee could assist you today. We appreciate your feedback and are always here to help with any future needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
tierany zachery
November 13, 2024
5
out of
5
rating by tierany zachery
"hannah was super helpful and worked with me for a long time on discounts and insurance quotes while i was trying to get a car, i really appreciate all the help!!!"
We responded:
"Thank you, Tierany, for your wonderful review! I'm glad to hear that Hannah was able to assist you with discounts and insurance quotes while you were getting a car. We truly appreciate your kind words and are grateful for your recognition of her efforts. If you need any further assistance, don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Jessica Graham
November 1, 2024
5
out of
5
rating by Jessica Graham
"Stacey is the most pleasant I have spoken with so far. I enjoyed her being thorough as well and making sure that I was taken care of."
We responded:
"Jessica, thank you for your wonderful review! I'm glad Stacey could provide you with such a pleasant and thorough experience. Ensuring our customers feel well taken care of is a top priority for us. If you have any further questions or need assistance in the future, don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Lukas Mathews
November 1, 2024
5
out of
5
rating by Lukas Mathews
"Fantastic customer service and quick responses! An amazing experience!"
We responded:
"Lukas- Thank you so much for such an amazing review of our office. I'm glad to hear that we were able to help you with your insurance needs! "
Kay Burr
October 31, 2024
5
out of
5
rating by Kay Burr
"I am very pleased with my State farm representative.... Great people to work with thank you. Thank you Stacy for all your help you keep me informed thank you 😊"
We responded:
"Kay- Thank you for your kind words. I am pleased to know that you are happy with the level of service my team has provided you with. We appreciate your business and trust in our office with your insurance needs. "
Hunter Grubb
October 28, 2024
5
out of
5
rating by Hunter Grubb
"Hannah was very personable and easy to work with. She got me set up with what I needed very quickly."
We responded:
"Hannah is indeed a fantastic part of our team, and I'm glad she could assist you so efficiently! Your positive feedback means a lot to us. If you need any further assistance, don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
kenny jackson
October 24, 2024
5
out of
5
rating by kenny jackson
"Miriam Keller, has to be the best agent in TN. She was able to insure my entire family including my two teenage children and still save me money. If you are looking for an awesome agent in Maryville or Alcoa, she is the answer. Hannah is also very knowledgeable and helpful."
We responded:
"Kenny, I'm so glad you had such a positive experience with our office! It's wonderful to know that we could insure your entire family, including your teenage children, and still save you money. Hannah and our team are grateful for your kind words and are always here to help with any future needs. Thanks for recommending us to others in Maryville and Alcoa! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
michael hurst
October 24, 2024
5
out of
5
rating by michael hurst
"The representatives are all so nice"
We responded:
"Michael, thank you for your kind words! I'm happy to hear that our representatives have made a positive impression on you. We always strive to provide friendly and helpful service. If you ever need anything else, don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Stephen
October 21, 2024
5
out of
5
rating by Stephen
"State farm continues to have the best prices and customer service, I highly recommend them. Hannah was awesome! Super helpful and got my insurance setup super quick. She also stayed late since I had to call last minute at the end of day, and she went above and beyond to make sure my stuff was setup proper and explained everything to me without rushing through anything. Thanks again Hannah! Edit/Update: Stacee went above and beyond today to help me get an issue fixed, really appreciate her hard work and that she made sure to get a hold of me to keep me updated on my issue. Thanks again!"
We responded:
"Stephen, thank you for your recommendation and the positive feedback! I'm glad to hear that Hannah was able to assist you efficiently and provide thorough explanations. We appreciate your recognition of her dedication and are grateful to have her on our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Valorie Beers
October 21, 2024
5
out of
5
rating by Valorie Beers
"Stacy and Hanna were very helpful!"
We responded:
"Valorie, thank you for your wonderful review! I'm glad to hear that Stacy and Hanna were able to assist you effectively. We appreciate your feedback and are grateful to have such dedicated team members. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Stephen Akins
October 18, 2024
5
out of
5
rating by Stephen Akins
"State Farm representative, Stacee Akins, was fantastic and ensured all my insurance needs are met."
We responded:
"Stephen, I'm glad to hear that Stacee provided fantastic service and met all your insurance needs. We truly appreciate your positive feedback and are grateful to have Stacee on our team. If you have any future questions or need further assistance, our office is always here to help! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
jjefner81
October 15, 2024
5
out of
5
rating by jjefner81
"Stacee was great! I mean, I’ve always had stellar service and attention with anyone in this office - but Stacee showed she truly cared about my personal situation and immediately began working on ways to help. I was surprised at how fast I got a return call - maybe an hour? Two at the most - with a workable solution. Thanks again!"
We responded:
"Stacee is truly an asset to our team! I'm glad she could assist you so promptly and effectively. It's wonderful to know that you felt cared for and received a quick response with a workable solution. We always strive to provide the best service possible. If you need anything else, don't hesitate to reach out! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Kelsey Bull
October 10, 2024
5
out of
5
rating by Kelsey Bull
"She was super nice and extremely helpful it was my first time getting insurance myself and she talked and explain everything very well"
We responded:
"Thank you, Kelsey! I'm happy to know that your first experience getting insurance was positive. It's great that everything was explained clearly and that you felt supported. If you have any more questions or need further assistance, feel free to reach out anytime! - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
James Maxwell
October 2, 2024
5
out of
5
rating by James Maxwell
"STACEE Did a wonderful job in assisting me with My Car insurance she is very kind and nice I reccomend anyone to you all she is wonderful have a great day"
We responded:
"Thanks for the kind words, James! We’re happy to hear Hannah was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve! - Miriam Keller - State Farm Insurance Agent"
BRIAN KEITH GRAY
September 27, 2024
5
out of
5
rating by BRIAN KEITH GRAY
"I'm kinda old school and like to actually talk to the people that I pay money to if I have the opportunity. I work in the insurance restoration business and deal with insurance companies on a daily basis, and most of the time it feels like pulling teeth trying to get anything accomplished. Fortunately I don't have that issue when I deal with this agency for my personal insurance. I normally deal with Hannah & Stacee. Most of my friends and associates would say that I am a very needy person / customer, and I would have absolutely no room to argue that point with them, but at least I know it. Hannah & Stacee take care of me without issue, and most importantly, they put up with me too. The service is great, they actually do what they say they are going to do, it's amazing I know. Hopefully the rest of you get to deal with these two awesome individuals. It's kinda funny, I actually look forward to calling and paying my bill. Thank you ladies for the service that you provide to me."
We responded:
"Brian, Thank you for your wonderful review! I'm glad to know that Hannah and Stacee have been able to provide you with the level of service you appreciate. It's great to hear that they make your interactions with our agency smooth and enjoyable, especially given your extensive experience in the insurance restoration business. We truly value your business and are happy to assist with your personal insurance needs. If you ever need anything else, don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Sheila Bohanan
September 27, 2024
5
out of
5
rating by Sheila Bohanan
"Hannah has been a wonderful help getting our insurance for House and Auto at a price no one could beat. Thank you again Hannah for all your help. Sheila"
We responded:
"Thank you, Sheila, for your wonderful review! I'm glad to hear that Hannah was able to assist you with your Home and Auto insurance needs at an unbeatable price. We truly appreciate your kind words and are grateful to have Hannah on our team. If you need any further assistance, please don't hesitate to reach out. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Jennifer Pink
September 26, 2024
5
out of
5
rating by Jennifer Pink
"Krissy was very friendly and super patient! I recommend her to anyone needing a helpful agent. 👌"
We responded:
"Jennifer, thank you for your wonderful review! I'm glad to hear that Krissy was friendly and patient during your experience. We appreciate your recommendation and are always here to help with any of your insurance needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Jackie Brackins
September 26, 2024
5
out of
5
rating by Jackie Brackins
"Stacee was very helpful and pleasant"
We responded:
"Thank you, Jackie, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Hannah always puts our customers first."
Elizabeth Smith
September 25, 2024
5
out of
5
rating by Elizabeth Smith
"Stacee was friendly and super helpful! She prepared a quote we needed and sent it to us quickly. We appreciate you, Stacee!"
We responded:
"Thank you, Elizabeth, for sharing your experience! I'm glad to hear that Stacee was friendly and helpful in preparing your quote quickly. We appreciate your kind words and are always here to assist with any future needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Harrison Brown
September 24, 2024
5
out of
5
rating by Harrison Brown
"Very informative and welling to help."
We responded:
"Harrison, thank you for your kind words! I'm glad you found our service informative and helpful. Your satisfaction is important to us, and we're always here to assist with any of your insurance needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Linda Williams
September 17, 2024
5
out of
5
rating by Linda Williams
"Stacey was professional, kind and understanding of my needs and concerns."
We responded:
"Linda, thank you for your wonderful review! I'm glad to hear that Stacey was professional, kind, and understanding of your needs and concerns. We truly appreciate your feedback and are always here to assist you with any future needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Kandi Roenneburg
September 17, 2024
5
out of
5
rating by Kandi Roenneburg
"This morning I contacted Miriam Keller State Farm to take one of my vehicles that I sold over the weekend off my insurance. Krissy not only answered the phone but knew exactly what vehicle I was taking off before I even told her my name. Not only did Krissy help me take care of my issue, the exchange only took about 30 seconds. Great rates is why I'm at Miriam Keller State Farm, the customer service is why I stay. Thanks Krissy!"
We responded:
"Kandi, thank you for sharing your experience! I'm glad Krissy could assist you so efficiently and knew exactly what you needed. It's wonderful to know that our customer service keeps you satisfied. We appreciate your loyalty and are here to help with any insurance needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
Laura Murphy
September 16, 2024
5
out of
5
rating by Laura Murphy
"Hannah was awesome to work wirh and she made it easy to start new policies."
We responded:
"Laura, thank you for your wonderful review! I'm happy to hear that Hannah made the process of starting new policies easy for you. We appreciate your feedback and are always here to help with any future needs. - Miriam Keller - State Farm Insurance Agent, Alcoa, TN"
david brown
September 13, 2024
1
out of
5
rating by david brown
"We have been very happy with State Farm until recently. The staff at this office are very nice but the company treats there faithful paying patrons terrible when you actually use the insurance. But it worked out great for us because we found out we were paying way to much. We saved half in car premiums. Thanks. David and Genna Brown"
We responded:
"Thank you for sharing your experience, David and Genna. It's great to hear that you are pleased with the service my office provided. I understand your frustration with State Farm's decision. As with any insurance company, we assess various factors, including claim history, to ensure that we can continue offering competitive rates and reliable coverage to all our customers. While State Farm regrets having to make this decision, it is necessary to maintain the long-term stability of our insurance programs. As I previously mentioned to you, these decisions are not made by my office, and I did all I could to help your situation. If you have any specific questions or concerns about your experience with State Farm or if there's anything else I can assist you with, please let me know."