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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Hailey Rutkowski

May 4, 2023

5  out of  5 rating by Hailey Rutkowski
"Great customer service"

Ashley Long

May 3, 2023

5  out of  5 rating by Ashley Long
"Hannah was awesome!!! She explained everything multiple times. So glad I found your office while looking for a new insurance company Thank you so much!!!"

Kay Burr

May 1, 2023

5  out of  5 rating by Kay Burr
"I am very pleased with my State farm representative.... Great people to work with thank you"

Shannon & Robert Tebault

April 12, 2023

5  out of  5 rating by Shannon & Robert Tebault
"Miriam Keller State Farm is with out question the best State Farm Agency that I have worked with in all my years being a State Farm customer. When we first came to State Farm with our insurance needs we had a great Agent out of Oak Ridge. She was polite, and customer focused, but was still sales driven and less whats best for the customer driven. As our rates increased, we eventually transferred to a local agent in the town we lived in by recommendation from a mutual friend. At that point he was able to help us save some money but was sometimes difficult to reach but still provided decent service. Eventually, our agent decided to leave State Farm and transferred us to another agent that we ultimately didn't like. We left State Farm over this and tried Liberty Mutual but didn't receive the "Neighbor Like" customer experience we were looking for. After a little time, a co-worker and long time friend recommended I contact his wife, Miriam Keller, about insurance. On the first call I knew she understood what our family needed and truly cared about our protection. Not only did we get our vehicles covered, but we added our boat, house, and outbuildings to the policy. She was able to up our coverage amounts, and still lower the rates below even what we were paying before we left State Farm. Miriam has been there every-time we have needed something; whether it is 8 in the morning or 8 in the evening as we close the deal at the dealership. She puts the customers' first and always provides the "good neighbor" experience!!! If you are looking for insurance or just have questions, you can't go wrong working with Miriam Keller State Farm!"

Jacob Barnett

April 12, 2023

5  out of  5 rating by Jacob Barnett
"Super easy to work with! And the service is always fast and efficient!"

Matthew Roenneburg

April 11, 2023

5  out of  5 rating by Matthew Roenneburg
"Miriam Keller handles my life, auto and home insurance. It's very convenient having all my insurance policies all in one place, and coupling that with a very convenient and user friendly app to be able to use on my phone makes it easy even for someone not as good with technology as myself. Overall I have nothing to complain about and will continue to use Miriam Keller till I use my life insurance and then I know my wife will continue after."

Alexis Tabor

March 31, 2023

5  out of  5 rating by Alexis Tabor
"Jessica was very helpful, she took the time to answer any questions I had and walked me through everything step by step. Definitely would recommend to everyone!"

Tiffany Greenlee

March 21, 2023

4  out of  5 rating by Tiffany Greenlee
"My State Farm guy is David! He has really been a great help keeping in touch and getting me signed up. Thanks David!"

Dakota Mayes

March 14, 2023

5  out of  5 rating by Dakota Mayes
"Great service."

Jennifer Boyles

February 22, 2023

5  out of  5 rating by Jennifer Boyles
"Super fast service and affordable insurance and excellent service!!!"

Mandatory Siler Middlebrooks

February 16, 2023

5  out of  5 rating by Mandatory Siler Middlebrooks
"Awesome lady, great personality! Wonderful with questions I had and gave me a wonderful quote I'm very satisfied and greatful! Thank you so much!"

Sandy Sutton

January 27, 2023

5  out of  5 rating by Sandy Sutton
"Very good solution for my insurance needs."

Joshua Arnold

January 20, 2023

5  out of  5 rating by Joshua Arnold
"There isn't enough stars available for this location! Everyone here is very nice and always willing to help with any and all my questions or concerns. I am looking forward to adding more policies to my account through them! Thanks Jessica and David (my most recent contacts) you guys are stellar!"

Tim Allen

January 19, 2023

5  out of  5 rating by Tim Allen
"Hannah was very thorough and great at getting our policy started and all my questions answered!"

Rhonda Dexter

January 18, 2023

5  out of  5 rating by Rhonda Dexter
"I have used this agency for more than two years. I love the friendly personal touch I get. I have needed to use my insurance twice this year and have had nothing but great service from my agent. Today I needed cards and a couple of other things and David helped me with them. Talking me through the online process. David also suggested a help that will be of tremendous service to me. Thanks David for being a huge help!!!"

Azikewe Awolowo

January 17, 2023

5  out of  5 rating by Azikewe Awolowo
"Was a great help and assistance was phenomenal greatly appreciated."

Misty Reagan

January 13, 2023

5  out of  5 rating by Misty Reagan
"Hannah Shelton was a joy to work with! With my schedule it was hard for us to catch one another to set up my renters policy, but she was very patient and worked with me to get me a very affordable rate that I was very pleased with! She was very professional and knowledgeable about what I was needing also! My fiance is needing a new policy and I am 100% sending him Hannah's way! She deserves a huge pat on the back for the work she does! Thank you so much Hannah!"

Nick Cacas

January 5, 2023

5  out of  5 rating by Nick Cacas
"I just became a customer, David was great. He offered me what I asked for, very professional."

Ramona leskiv

January 5, 2023

5  out of  5 rating by Ramona leskiv
"We moved to Maryville from out of state a month ago. We contacted David 2 weeks before moving and he assisted us step by step and made everything work very smoothly. He is very friendly, helpful, very knowledgeable and he knows how to give you a quote that fits your budget :) . Thank you David !!! We really appreciate all your help."

Danielle Layne

December 23, 2022

5  out of  5 rating by Danielle Layne
"Miriam team has been so helpful and kind!! I highly recommend them for all of your insurance needs!"

William Tankersley

November 28, 2022

5  out of  5 rating by William Tankersley
"Jessica gave me top notch customer service! Listened to me and made suggestions on what she thought I needed without trying to up sell me on Policies I didn’t want or need. Thanks!"

Cameron Swanson

November 23, 2022

5  out of  5 rating by Cameron Swanson
"Hannah was very helpful in getting me the coverage that I needed."

Chrissy Lewing

November 23, 2022

5  out of  5 rating by Chrissy Lewing
"Hanna did a great job getting me some top notch insurance. Thanks Hannah!"

Samuel Tatrow

November 23, 2022

5  out of  5 rating by Samuel Tatrow
"Hannah was extremely professional and helpful. She got me a great deal on my life insurance."

phyllis swann

November 23, 2022

5  out of  5 rating by phyllis swann
"Thank you Hannah for the wonderful service! Happy Thanksgiving!"