State Farm® Insurance Agent Miriam Keller
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kim
January 28, 2026
5
out of
5
rating by Kim
"Emma is amazing - very knowledgeable and helpful in setting up our new policy with State Farm. She took the time to explain our options clearly, answered all of our questions, and made the whole process easy and stress-free. Great service and a smooth experience—highly recommend!"
We responded:
"Hey, Kim! Thank you for taking the time to share this. Emma will appreciate knowing her clear explanations and attention to your questions helped make getting started feel straightforward. We truly appreciate you choosing our office and are here whenever you need support."
Maddisen Buchanan
January 26, 2026
5
out of
5
rating by Maddisen Buchanan
"Best interaction and easy set up. I’m grateful she called so I could get a lower rate"
We responded:
"Maddisen, thank you for sharing your experience! I'm happy to hear that the interaction was smooth and that we could help you find a lower rate. If you have any more questions or need further assistance, feel free to reach out anytime. We're here to help!"
Tyler Lee
January 22, 2026
5
out of
5
rating by Tyler Lee
"Hannah was very helpful at explaining the different policies. She helped me, find a quote i could afford."
We responded:
"Thank you, Tyler! I'm happy to hear that Hannah was able to assist you with understanding the policies and finding an affordable quote. Our team is dedicated to providing clear and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Hallie Hawkins
January 16, 2026
5
out of
5
rating by Hallie Hawkins
"Hannah helped me switch my car insurance today! She was super quick and very helpful."
We responded:
"Thank you, Hallie! I'm happy to hear that Hannah was able to assist you efficiently with your insurance switch. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Beverly Meyer
January 12, 2026
5
out of
5
rating by Beverly Meyer
"Emma H was extremely helpful and made this process of switching vehicle and home insurance a breeze! We called about vehicle insurance only, but ended up switching homeowners as well because it saved us so much money! Win win! Thank you!"
We responded:
"Beverly, thank you for sharing your experience! I'm glad Emma was able to assist you with both your vehicle and home insurance needs, making the process smooth and beneficial. It's wonderful to hear about the savings you achieved! If you have any more questions or need further assistance, feel free to reach out."
Amber Lipton
January 9, 2026
5
out of
5
rating by Amber Lipton
"Hanna was great and very friendly"
We responded:
"Amber, thank you for your feedback! I'm happy to hear that Hanna provided you with such a friendly experience. We appreciate your support and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Chris Wilkinson- Smoky Mountain Process & Legal
December 22, 2025
5
out of
5
rating by Chris Wilkinson- Smoky Mountain Process & Legal
"The Car Wash ripped the front end of my brand new Subaru off.. Jennifer at Miriam Keller called me the next business day to make sure we were ok.. my car went to the body shop of my choice.. was paid and it was all over easy peasy in 23 days.. Im still dealing with the wreck that wasnt our fault 15 months ago with my former insurance agency that was charging me double for lesser limits. I highly recommend Miriam and hee team whether you're being rogered by your current insurance or just want a change.. they're top notch!"
We responded:
"Thank you, Chris, for sharing your experience! I'm happy to hear that Jennifer and our team were able to assist you promptly and make the process smooth for you. We truly appreciate your recommendation and are here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jeremy Shelton
December 19, 2025
5
out of
5
rating by Jeremy Shelton
"Great help with all my needs"
We responded:
"Jeremy, thank you for the wonderful review. We appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
Lance Ford
December 19, 2025
5
out of
5
rating by Lance Ford
"The team at Miriam Keller State Farm are amazing! Everyone there is super helpful and thorough."
We responded:
"Thank you, Lance! I'm happy to hear that you found our team helpful and thorough. We appreciate your feedback and are here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Greta Hammontree
December 17, 2025
5
out of
5
rating by Greta Hammontree
"Emma with State Farm was excellent!!"
We responded:
"Thank you, Greta! I'm happy to hear that Emma provided you with excellent service. Our team is dedicated to delivering the best experience possible. Let us know if there's anything else we can assist you with!"
Katherine Boykin
December 17, 2025
5
out of
5
rating by Katherine Boykin
"very friendly and very kind!! hannah helped me and she was great!!"
We responded:
"Katherine, thank you for your wonderful feedback! I'm happy to hear that Hannah provided you with such friendly and kind service. Our team is dedicated to making sure you have a great experience. If there's anything else we can do for you, just let us know!"
Maria Bentley
December 16, 2025
5
out of
5
rating by Maria Bentley
"Emma Hendrix was a pleasure to work with. She was extremely helpful with my auto insurance and was very thorough. Thank you so much Emma."
We responded:
"Thank you, Maria! I'm happy to hear that Emma was able to assist you with your auto insurance needs. We appreciate your feedback and are always here to help with any questions or other insurance needs. Thanks for choosing us!"
Christina Hendrix
December 12, 2025
5
out of
5
rating by Christina Hendrix
"It was such a pleasure to work with Emma Hendrix. She was able to explain what we needed and was able to answer every question we had."
We responded:
"Thank you, Christina! I'm happy to hear that Emma provided you with clear explanations and answered all your questions. Our team is dedicated to making your experience as smooth as possible. If there's anything else you need, feel free to reach out!"
Elizabeth Worley
December 7, 2025
5
out of
5
rating by Elizabeth Worley
"Emma was great 5 stars"
We responded:
"Thank you, Elizabeth! I'm happy to hear that Emma provided you with great service. We appreciate your feedback and look forward to assisting you with any insurance needs in the future. Let us know if there's anything else we can do for you!"
Anna McCready
December 5, 2025
5
out of
5
rating by Anna McCready
"Hannah was attentive, responsive, and very helpful. Highly recommend!"
We responded:
"Anna, thank you for your wonderful feedback! I'm happy to hear that Hannah provided such attentive and helpful service. We appreciate your recommendation and are here for any of your insurance needs. Let us know if there's anything else we can assist with!"
Keith Gorman
November 25, 2025
5
out of
5
rating by Keith Gorman
"Jennifer Rollins is amazing!"
We responded:
"Thank you, Keith! I'm happy to hear that Jennifer made such a positive impact. Our team is dedicated to providing exceptional service. Let us know if there's anything else we can assist you with!"
Micah Campbell
November 24, 2025
5
out of
5
rating by Micah Campbell
"Very quick service every thing was done in about 10 minutes definitely recommend this over progressive"
We responded:
"Thank you, Micah! I'm happy to hear that you appreciated our quick service. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Emily Hillman
November 24, 2025
5
out of
5
rating by Emily Hillman
"Jennifer was super helpful got me in and out and if honestly just the best person. She was super easy to talk to and very understanding"
We responded:
"Emily, thank you for your wonderful feedback! I'm happy to hear that Jennifer made your experience smooth and enjoyable. Our team is dedicated to providing understanding and efficient service. Let us know if there's anything else we can assist you with!"
Brandon Bentley
November 20, 2025
5
out of
5
rating by Brandon Bentley
"Emma was a fantastic agent who worked with me through getting my new insurance policy and helped me cancel my old insurance as well!"
We responded:
"Thank you for your review, Brandon! I'm happy to hear that Emma provided fantastic assistance with your new insurance policy and helped with canceling your old one. Our team is dedicated to making the process as smooth as possible. Let us know if there's anything else we can assist you with!"
Emma Hendrix
November 20, 2025
5
out of
5
rating by Emma Hendrix
"Jennifer and Hannah have been amazing to work with, ensuring all my policies are exactly what they need to be, and helped reduce my rate by $100! They are warm, kind and it’s obvious how much Miriam Keller’s team cares about their clients!"
We responded:
"Emma, thank you for your wonderful feedback! I'm so happy to hear that Jennifer and Hannah have been able to assist you effectively and make a positive impact on your experience. Our team truly values providing personalized and caring service. Let us know if there's anything else we can do for you!"
Tyler Huffy
November 20, 2025
5
out of
5
rating by Tyler Huffy
"Absolutely amazing"
Kelly Curtis
November 19, 2025
5
out of
5
rating by Kelly Curtis
"Emma was so easy to work with. They were able to save me over $100. per month."
We responded:
"Thank you, Kelly! I'm happy to hear that Emma made the process smooth and helped you save money each month. We appreciate your feedback and are here if you need anything else!"
Jessica Durain
November 18, 2025
5
out of
5
rating by Jessica Durain
"I have been a policyholder with Miriam’s office for several years now and could not be happier with her office. Everyone is always so nice when I call and they handle all my requests or questions quickly and efficiently! I usually speak with Hannah and she is a rockstar!"
We responded:
"Thank you for your wonderful feedback, Jessica! I'm delighted to hear that you've had such positive experiences with our office over the years. Hannah and the team truly appreciate your kind words. We're always here to assist with any questions or requests you may have. Thanks for choosing us!"
Alpha Marz
November 12, 2025
5
out of
5
rating by Alpha Marz
"Every so often I run across really excellent customer service and I seldomly see it these days. I'm very excited to have experienced this with Jennifer. She made me feel appreciated and understood my needs right away! I was searching for auto insurance and it wad literally the day before renewal with AAA and I couldn't bare to be with them another day. Your office was the 3rd and final call for me. We joked about how Progressive was going to call me back and they still have not....... to this day. Thank you for your honesty and diligent effort to find me the best insurance rates possible. I hope that continue to be this awesome in the future."
We responded:
"Hey Alpha! We’re thrilled Jennifer provided such genuine and attentive service while helping you find the right auto coverage. It’s great knowing her honesty and quick effort made the process stress-free and enjoyable. We truly appreciate you choosing our office! "
chris hendrix
November 6, 2025
5
out of
5
rating by chris hendrix
"It was a very successful phone call. Emma presented me with several options for my insurance needs for auto, liability and rental coverage initially. I’ll be returning soon for life and accident and then homeowner insurance once our build is complete. I was able to save about $126 off my auto insurance each month even with increased coverage over what I currently have. Overall it was a very quick and professional experience and Emma made it enjoyable. I didn’t feel like a customer. I felt like a friend and she was looking out for my best interest."
We responded:
"Thank you, Chris, for sharing your experience! I'm delighted to hear that Emma provided you with a variety of options and that you felt like a friend rather than just a customer. It's wonderful that you were able to save on your insurance while increasing your coverage. We look forward to assisting you with your insurance needs in the future. Let us know if there's anything else we can do for you!"