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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Landon self

September 19, 2023

5  out of  5 rating by Landon self
"Knowledge, professional and did a great job helping me with a policy"

T.L. Lee

September 13, 2023

5  out of  5 rating by T.L. Lee
"David is a breath of fresh air. He made sure that all of my needs were met and that h felt secure in my decisions. Thank you!!!"


September 12, 2023

5  out of  5 rating by Swcole
"Hanna Shelton was Awesome, so happy I got this State Farm . HIGHLY RECOMEND"

Glon Lanagan

September 7, 2023

5  out of  5 rating by Glon Lanagan
"What a pleasure to talk with you. Thank you for making this so easy to deal with."

Samantha Horick

September 7, 2023

5  out of  5 rating by Samantha Horick
"Miriam is so knowledgeable and helpful! Her staff always goes above and beyond to explain coverages and options."

Angel Owen

September 1, 2023

5  out of  5 rating by Angel Owen
"Absolutely awesome and the best prices"

Katrina Zachary

August 25, 2023

5  out of  5 rating by Katrina Zachary
"I completely enjoyed my experience! Hannah was completely patient and very helpful with all of my questions! She helped me understand my policy every step of the way!"

Shadow Cherry

August 25, 2023

5  out of  5 rating by Shadow Cherry
"Very helpful, always. Always willing to answer any kind of questions, customer service is always fantastic. Been with them since I got my license in 2016 and if I have my way, I'll never switch insurance. Hannah was fantastic and very well prepared to answer all of my questions and was very personable on the phone."

Stephanie Y

August 19, 2023

5  out of  5 rating by Stephanie Y
"Jessica is super friendly, responsive, and detail oriented. Great rates for renters insurance and never felt like they overly pushed other insurance products. Would recommend"

Taylor Church

August 11, 2023

5  out of  5 rating by Taylor Church
"Jessica Durain is wonderful! She is always polite, friendly and considerate when I speak to her. I appreciate her attention to detail and her willingness to answer all of my questions fully. I can’t say enough good things about her!"

Tiffany Jennings

August 11, 2023

5  out of  5 rating by Tiffany Jennings
"Called Jessica Durain initially for auto insurance, and was so happy with her that I called her back a while later to add life insurance. She’s been super helpful, answered all my questions, and made sure I got the best rates possible!"

Shirley Gentry

August 3, 2023

5  out of  5 rating by Shirley Gentry
"Today I called in and paid my automobile and life insurance .Jessica took my call and was very helpful and took time for me .Thank you Jessica it was great talking with you today."

Allan Poe

July 30, 2023

5  out of  5 rating by Allan Poe
"Very efficient at handling my claim on my schedule. Jessica was always available to answer my questions (phone, text, or email) my wife and I love State Farm %100 recommend"

tracy hale

July 28, 2023

5  out of  5 rating by tracy hale
"My policy was a little different, a little difficult, but maybe not that rare. Hannah and State Farm is saving me 250 a month. That is 3000$ a year! Hannah never one time made me feel like it was an issue Always doing the extra! Thank you Hannah and State Farm!"

Amanda Hill

July 24, 2023

5  out of  5 rating by Amanda Hill
"Hannah has really gone out of her way to help me today! Truly recommend!"

Cindy Sanderfur

July 22, 2023

5  out of  5 rating by Cindy Sanderfur
"Absolutely incredible!! We needed to change from renter’s insurance to homeowners. Our rental was with State Farm and our auto somewhere else. State Farm seemed the best choice to bundle everything but we wanted to be sure so I spoke with three different companies/brokers. Ultimately, we chose State Farm, and one of the biggest reasons was Jessica. She is tremendous!! From the first phone call it was obvious she was knowledgeable, passionate, caring, patient, and thorough. She was easy to talk and email with, she listened, and went above and beyond. Jessica is the best!"

Thomas Flynn

July 19, 2023

5  out of  5 rating by Thomas Flynn
"Miriam Keller State Farm has handled my vehicle and house insurance for a long time and Hannah is awesome Today I added my business insurance through them and Jessica walked me through it and got my policy going with ease. If you ever need insurance this is the place to go they are very professional and will help you with any issue that may come up."

Kelly Perez

July 17, 2023

5  out of  5 rating by Kelly Perez
"She was wonderful and helped me and my husband get auto insurance and life insurance."

Jonathan Tipton

July 14, 2023

5  out of  5 rating by Jonathan Tipton
"Miriam Keller and Hannah Shelton are invaluable assets to State Farm. Absolutely two of the most patient, kind, and pleasant customer service people I have ever spoken with! Both were an absolute pleasure to speak with. Very professional and knowledgeable as well. I had many unique experiences and questions. We laughed and talked like good neighbors should. A+ and no less for both. I'm so glad I'm with state farm and will be moving my business to thier office soon. I recently moved to Maryville TN and have to change my driver's license and registration first. I just put my stuff in storage there June 24th. Still looking for a home there. Staying with great friends and family now. If anyone would like to ask me more feel free to call anytime. Jonathan Tipton ><>"

Sonja Rios

July 11, 2023

5  out of  5 rating by Sonja Rios
"David was great at helping me get new insurance for my move to Tennessee! He was very polite and patient. I would recommend speaking with David for your insurance needs. Thank you!"

Quinnett Gibbs

July 7, 2023

5  out of  5 rating by Quinnett Gibbs
"I reached out to Hannah S. regarding an update to my policy. Her response was quick, timely and professional."

Moriah Burr

July 6, 2023

5  out of  5 rating by Moriah Burr
"Hannah was extremely helpful. My parents signed up for new insurance and were able to get a quote started for me as well. When I called Hannah to finalize my quote for car insurance she also added life insurance onto my policy to help give me a discount and extra coverage above the life insurance I get from my job. Hannah also helped us realize that I could be added to my parent's policy to save money as well! I was paying a lot more for car insurance through a different company and am thrilled to have the same coverage plus life insurance for less!"

Deb Burr

June 26, 2023

5  out of  5 rating by Deb Burr
"Buying insurance could not have been easier and Hannah could not have been more helpful or friendly! I got everything I needed all in one place and for an affordable price. Thank you!"

Sam G

June 16, 2023

5  out of  5 rating by Sam G
"Many choice words can be said about insurance companies. Fortunately, the only words I have to describe Miriam Keller State Farm are positive. Not only do they listen to what you want and need, but they also care. Jessica has continued to go above and beyond to help me with every issue and request I have. 10/10 the best insurance experience I've ever had."

Anthony Robertson

May 26, 2023

5  out of  5 rating by Anthony Robertson
"Hannah was great help!"