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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Danny Michalowski

Danny Michalowski

October 23, 2025

5  out of  5
rating by Danny Michalowski
"I recently moved from out of state. When I contacted my local State Farm office . I was very fortunate to have Miss Hannah S. Answer the phone. I had quite a variety of different vehicles along with home and life insurance . Miss Hannah took care of everything. Was able to answer any questions I had immediately , Put all my quotes together and saved me money across the board . Miss Hannah is a very friendly knowledgeable and helpful person. I have been a client of State Farm insurance for 45 years people like Miss Hannah S. Make State Farm a wonderful company to do business with."
We responded:
"Thank you, Danny, for sharing your experience! I'm delighted to hear that Hannah was able to assist you with your insurance needs and make your transition smooth. Her dedication and expertise truly make a difference. We're grateful for your long-standing trust in State Farm, and we're here for any future assistance you might need. Let us know if there's anything else we can do for you!"
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Jordan Branch

October 17, 2025

5  out of  5
rating by Jordan Branch
"Jennifer and the Team at Miriam Keller State Farm do a great job. Available and prompt."
We responded:
"Jordan, thank you for the awesome review! We’re so glad Amy and our Miriam Keller State Farm team in Alcoa, TN could give you prompt, reliable service and peace of mind. We love helping with all your insurance needs! "
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Kevon Edwards

October 16, 2025

5  out of  5
rating by Kevon Edwards
"OMG where do I start. Hannah was absolutely amazing. After a very rough week taking care of my sick father and having such a difficult time Hannah worked with me to get my account set up. She is a great asset to your company. I will recommend you to everyone I know."
We responded:
"Kevon, thank you so much for your wonderful feedback! I'm really happy to hear that Hannah was able to assist you during such a challenging time. She truly is a valuable part of our team. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
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Keira Anthony

October 16, 2025

5  out of  5
rating by Keira Anthony
"Spoke with Hannah this morning regarding my new policy. She was extremely helpful in insuring I was getting the best price! She was very knowledgeable!"
We responded:
"Keira, thank you for taking the time to share your experience! We're so glad to hear that Hannah was able to assist you with your new policy and help you find the best price. Her knowledge and dedication to customer service are truly appreciated. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We’re here to help!"
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Hope Cox

October 14, 2025

5  out of  5
rating by Hope Cox
"Hannah was amazing and got me a better rate than any other insurance company! Hannah saved me money on car and renters insurance!!! Hannah was very patient and personable, her customer service etiquette is top tier! Thanks Hannah, you’re the best!"
We responded:
"Thank you for your review, Hope! I'm so happy to hear that Hannah provided you with exceptional service and helped you find a great rate for your car and renters insurance. Her dedication to our customers is truly appreciated. If you need anything else, feel free to reach out!"
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Jordan Whitaker

October 13, 2025

5  out of  5
rating by Jordan Whitaker
"Great service"
We responded:
"Thank you, Jordan! I'm happy you found our service great. We’re always here for any insurance needs you might have. Let us know if there's anything else we can assist with!"
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deana lane

October 11, 2025

5  out of  5
rating by deana lane
"Hannah was absolutely lovely — she was very sweet and lovely on the phone call to begin my new quote and answered all the questions I had regarding my new plan. As a first-time customer of State Farm I cannot recommend them more, the process was easy and they were able to instate my insurance policy that day!"
We responded:
"Thank you, Deana! I'm so happy to hear that Hannah made your experience smooth and pleasant. It's wonderful to know that the process was easy and efficient for you as a first-time customer. If you have any more questions or need further assistance, feel free to reach out anytime!"
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LaWanda Flynn

October 11, 2025

5  out of  5
rating by LaWanda Flynn
"Hannah was great! She listened to my insurance needs and made sure to create the policy that works best for my family and I. I ended our call with all my questions answered and satisfied with my new policy. Thank you!"
We responded:
"Thank you, LaWanda! I'm happy to hear that Emma was able to assist you effectively and address all your questions. It's wonderful to know you're satisfied with your new policy. If there's anything else we can do for you, just let us know. Thanks for choosing us!"
Profile photo of Andrea Gonzalez

Andrea Gonzalez

October 10, 2025

5  out of  5
rating by Andrea Gonzalez
"Very good service and good experience i will recommend to my friends."
We responded:
"Andrea, thank you for your wonderful feedback! I'm happy to know you had a good experience with our service. Your recommendation means a lot to us. Let us know if there's anything else we can do for you!"
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Tiffany McGill

October 8, 2025

5  out of  5
rating by Tiffany McGill
"Wonderful and friendly service. Just switched and saved over $50 a month. Miriam helped me cancel my old policy and got us more coverage for less!"
We responded:
"Thank you so much for your kind words! We’re thrilled to hear that we were able to help you save money and get better coverage. We appreciate you choosing us and look forward to continuing to serve you. If you ever need anything, don’t hesitate to reach out!"
Profile photo of Crystal Bowman

Crystal Bowman

October 7, 2025

5  out of  5
rating by Crystal Bowman
"Hannah did an amazing job she was very professional and also very patient while I gather everything I needed"
We responded:
"Crystal, thank you for sharing your experience! I'm glad to hear that Hannah provided professional and patient service while assisting you. Our team is dedicated to making the process as smooth as possible. If you need anything else, feel free to reach out!"
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Gregory Shoemaker

September 23, 2025

5  out of  5
rating by Gregory Shoemaker
"Hannah was very professional and she helped me get the best offer available!! Thank you so much Hannah!"
We responded:
"Thank you, Gregory! I'm happy to hear that Hannah provided you with such professional service and helped you find a great offer. We appreciate your feedback and are here for any future insurance needs you may have. Let us know if there's anything else we can assist you with!"
Profile photo of Charles Heeb

Charles Heeb

September 19, 2025

5  out of  5
rating by Charles Heeb
"I had a wonderful experience working with Hannah. She was very professional and able to meet all my insurance needs. I will highly recommend Hannah and her office to friends and family."
We responded:
"Thank you, Charles! I'm happy to hear about your positive experience with Hannah. She truly embodies the professionalism we strive for in meeting your insurance needs. Your recommendation means a lot to us. If there's anything else we can assist with, feel free to reach out!"
Profile photo of Jennifer Rollins

Jennifer Rollins

September 19, 2025

5  out of  5
rating by Jennifer Rollins
"Love this office and their service!!"
We responded:
"Jennifer, thank you for your wonderful feedback! I'm so happy to know you love our office and the service we provide. If there's anything else we can assist you with, just let us know!"
Profile photo of tygo martens

tygo martens

September 19, 2025

5  out of  5
rating by tygo martens
"Glad i bought my insurance here. Had jennifer help me along and was a great agent."
We responded:
"Thank you, Tygo! I'm happy to hear that you had a positive experience with Jennifer's assistance. We appreciate your confidence in us for your insurance needs. If there's anything else we can do for you, just let us know!"
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Amanda Pittard

September 17, 2025

5  out of  5
rating by Amanda Pittard
"Transferring my insurance to another car was a very easy process."
We responded:
"Thank you, Amanda! I'm happy to hear that transferring your insurance was a smooth experience. Our office is always here to make things easy for you. Let us know if there's anything else we can assist you with!"
Profile photo of Kelly Brady

Kelly Brady

September 11, 2025

5  out of  5
rating by Kelly Brady
"Very helpful friendly and patient helping me set up my insurance"
We responded:
"Thank you, Kelly! I'm happy to hear that you found the process of setting up your insurance to be helpful and friendly. Our team is dedicated to providing patient and supportive service. Let us know if there's anything else we can assist you with!"
Profile photo of Avery Jameson

Avery Jameson

September 11, 2025

5  out of  5
rating by Avery Jameson
"Hannah was very helpful and patient with setting me up for a great deal!"
We responded:
"Thank you, Avery! I'm happy to hear that Hannah was able to assist you effectively. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of James Click

James Click

September 8, 2025

5  out of  5
rating by James Click
"Great quick and easy"
We responded:
"Thank you, James! I'm happy you found the process quick and easy. If you ever need anything else, feel free to reach out!"
Profile photo of Lauren Taylor

Lauren Taylor

August 29, 2025

4  out of  5
rating by Lauren Taylor
"Krissy was very nice and helpful."
We responded:
"Thank you, Lauren! I'm glad to hear that Krissy was able to assist you so well. We always aim to provide helpful and friendly service. If there's anything more we can do for you, please let us know!"
Profile photo of Romaine Mckay

Romaine Mckay

August 22, 2025

5  out of  5
rating by Romaine Mckay
"Hannah, thank you so much for all your help! Shopping around was difficult until we run until Hannah, She’s the most informative person you’ll meet, very helpful, considerate and consistent. Thank you so much for making our process easy and our discussion a great experience."
We responded:
"Romaine, thank you for your wonderful feedback! I'm delighted to hear that Hannah made your experience smooth and informative. Our team is dedicated to providing helpful and considerate service, and it's great to know we achieved that for you. If you need anything else, feel free to reach out!"
Profile photo of Adam Barmettler

Adam Barmettler

August 21, 2025

5  out of  5
rating by Adam Barmettler
"Hannah was extremely knowledgeable, friendly, and helpful. She made the entire process seamless. Extremely satisfied and will recommend her to everyone I know. Thank you for making a normally stressful process so effortless and smooth. I was shopping around for insurance before settling with Hannah and State Farm and unlike the other companies that I spoke with she genuinely cared instead of just spitting out numbers she took time to explain and made sure to answer any questions I had. Can’t recommend enough!"
We responded:
"Thank you, Adam, for sharing your experience! I'm happy to hear that Hannah provided such exceptional service and made the process smooth for you. It's great to know she took the time to address your questions and concerns. We appreciate your recommendation and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
Profile photo of Sydney M Keller

Sydney M Keller

August 11, 2025

5  out of  5
rating by Sydney M Keller
"I’m moving into a dorm soon and I wasn’t feeling very confident in how to get a renter’s policy, but Krissy helped make the whole experience super easy to understand! I highly recommend her and the rest of the team!"
We responded:
"Sydney, thank you so much for sharing your experience! We’re thrilled Krissy could make getting your renter’s insurance policy simple and stress-free. 🧡 Our team is always here to help with renters, auto, home, and life insurance in Knoxville and beyond. Glad to have you in the University of Tennessee community! Go Vols!"
Profile photo of Ira Anthony

Ira Anthony

August 8, 2025

5  out of  5
rating by Ira Anthony
"Krissy was very helpful and knowledgeable."
We responded:
"Thank you so much, Ira! We’re lucky to have Krissy on our team—she’s always happy to help. If we can be of any assistance, we’re just a call away!"
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Amy Mossing

August 6, 2025

5  out of  5
rating by Amy Mossing
"Amy was super helpful. She answered all my questions with out hesitation. Great employee"
We responded:
"Big thanks for sharing your experience! Amy is a true asset to our team, and we’re glad she could make everything clear and easy for you."