Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of David Reeves

David Reeves

March 13, 2025

5  out of  5
rating by David Reeves
"Hannah Shelton was an excellent representative of the company"
We responded:
"David, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service that Hannah provided you with. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Donna McEwen

Donna McEwen

March 3, 2025

5  out of  5
rating by Donna McEwen
"My representative, Hannah, was very kind, patient and efficient. She deserves a 5 star rating."
We responded:
"Donna, we’re honored by your positive feedback! Hannah and our entire team look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Michele S

Michele S

February 25, 2025

5  out of  5
rating by Michele S
"Hannah was fantastic! She was able to get our family of 7 signed up for home/auto/umbrella/etc. incredibly fast and at a much better rate than other insurers. I highly recommend Hannah!!"
We responded:
"Michele, thank you so much for your kind words! I am thrilled to hear that Hannah provided you with excellent service and was able to find the best rates for your family's insurance needs. We truly appreciate the opportunity to earn your business. Hannah and the rest of the team look forward to assisting you in the future!"
Profile photo of Jennifer Gomes

Jennifer Gomes

February 14, 2025

5  out of  5
rating by Jennifer Gomes
"Hannah was a pleasure to work with and I look forward to having her as my representative. Very helpful and knowledgeable. Thank you"
We responded:
"We’re thankful for your feedback, Jennifer! It’s our pleasure to assist you with your insurance needs. If there is anything else that Hannah or our team can do to help, please let us know!"
Profile photo of Franklin Burks

Franklin Burks

February 13, 2025

5  out of  5
rating by Franklin Burks
"Very friendly and willing to do what is best for the customer not the company"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Profile photo of Tonia Click

Tonia Click

February 3, 2025

5  out of  5
rating by Tonia Click
"Very nice professional and they are so sweet to work with they help me out a lot thank you so much State farm"
We responded:
"Tonia, thank you so much for taking the time to leave us a review. Our office values your feedback and strive to provide exceptional service! "
Profile photo of Nehemiah Foust

Nehemiah Foust

January 31, 2025

5  out of  5
rating by Nehemiah Foust
"The lady that took care of me was very friendly and helped with everything I needed I was very satisfied"
We responded:
"Nehemiah, thank you so much for your kind words! We're thrilled to hear that you had a positive experience and that our team provided the support you needed. Your satisfaction is our top priority, and we look forward to serving you again in the future!"
Profile photo of Jordan Bugh

Jordan Bugh

January 30, 2025

5  out of  5
rating by Jordan Bugh
"My wife shut the garage door on her car and smashed the back glass out. She called me crying. We call Miriam and she informed us she had us set up with comprehensive coverage. Which meant no out of pocket cost and it got fixed at our home. Happy Wife. Thank you to Mariam and the wonderful ladies at the Miriam Keller Office."
We responded:
"Jordan, thank you so much for taking the time to share your experience! I am thrilled to hear that our team was able to assist you and your wife during a stressful situation. It’s always our goal to provide excellent service and support, and we’re glad that the claims process was smooth and hassle-free."
Profile photo of Ricky Kitts

Ricky Kitts

January 30, 2025

5  out of  5
rating by Ricky Kitts
"Hannah was great and very good at getting my policy done"
We responded:
"Ricky, thank you so much for giving us a 5-star rating! I agree with you; Hannah is great and I'm happy to hear that she helped get your policies started. Thank you for your business! "
Profile photo of Daniel Coldiron

Daniel Coldiron

January 27, 2025

5  out of  5
rating by Daniel Coldiron
"Very professional and nice! Got me all set up very quickly and efficiently even with the hiccups on my end."
We responded:
"Thank you for sharing your experience, Daniel! Our team always strives to provide efficient and professional service, and it’s wonderful to know that we could assist you effectively. If you need anything else in the future, please don’t hesitate to reach out! Thank you for your business! "
Profile photo of katherine deloach

katherine deloach

January 22, 2025

5  out of  5
rating by katherine deloach
"Krissy provided excellent customer service. Krissy listened to my concerns and provided viable options for consideration. She also indicated that she would be doing a follow-up. Thank you for your professionalism."
We responded:
"Thank you so much for your kind words, Katherine! We're thrilled to hear that Krissy provided you with excellent service and listened to your concerns. Our team strives to offer the best support possible, and it's wonderful to know that Krissy was able to assist you effectively. We appreciate your feedback and look forward to serving you again in the future!"
Profile photo of Sara Ellis

Sara Ellis

January 20, 2025

5  out of  5
rating by Sara Ellis
"Hannah was great! She was patient when waiting on me to retrieve information but was extremely quick and efficient when providing me information and quotes for my new vehicle! Would highly recommend!"
We responded:
"Thank you for sharing your experience, Sara! I am so pleased to hear that Hannah was patient and efficient in helping you with an insurance quote for your new vehicle. Thank you for choosing our office and team for your insurance needs! We truly appreciate your trust in us. If you have any questions or need further assistance, feel free to reach out! "
Profile photo of Karen Skinner

Karen Skinner

January 20, 2025

5  out of  5
rating by Karen Skinner
"Hannah Shelton was courteous, knowledgeable, and friendly. She followed up with me to ensure my insurance needs were met appropriately."
We responded:
"Karen, we appreciate your feedback! It's fantastic to hear that Hannah provided you with friendly and knowledgeable support. We’re glad she took the time to follow up and ensure all your insurance needs were met. If there's anything more we can assist you with, please let us know! Thank you for your business! "
Profile photo of Zachary Elias

Zachary Elias

January 18, 2025

5  out of  5
rating by Zachary Elias
"I’ve been a State Farm customer for a long time. Ive never been treated so well, listened to so thoroughly and serviced so promptly as I have at this office. Krissy was a superhero on making my account correct after switching vehicles. What I valued the most is the breakdown on the details of the policies. She didn't make me feel less intelligent about all the questions I had. She was able to answer all my needs perfectly. Zach Elias"
We responded:
"Thank you so much for your amazing feedback, Zach! We are thrilled to hear about your positive experience with our office, and we truly appreciate your long-standing loyalty as a Miriam Keller State Farm customer. Krissy is indeed a superhero, and we're glad she was able to assist you with your vehicle switch and clarify your policy details without making you feel overwhelmed. It's our goal to ensure all our customers feel informed and valued, and we’re delighted to know we hit the mark with you. If you have any more questions or need further assistance, please don't hesitate to reach out."
Profile photo of Kimberly Shaver

Kimberly Shaver

January 17, 2025

5  out of  5
rating by Kimberly Shaver
"Krissy was extremely nice and very helpful! She answered all of my questions and got me the best rate possible! Thank you so much for all of your help Krissy!"
We responded:
"Kimberly, thank you so much for taking the time to share your positive experience with our office! I'm so happy that Krissy was able to assist you and provide you with the best rate possible. Your kind words about her helpfulness and friendliness mean a lot to us. If you have any more questions in the future or need assistance, don’t hesitate to reach out. We’re here to help!"
Profile photo of Tammy Davidson

Tammy Davidson

January 17, 2025

5  out of  5
rating by Tammy Davidson
"Hannah was very helpful and was able to assist with all my needs."
We responded:
"Tammy, Thank you for your kind words! We're thrilled to hear that Hannah was able to assist you with your insurance needs. Your satisfaction is our priority, and we appreciate your feedback! "
Profile photo of Anderson Maldonado

Anderson Maldonado

January 15, 2025

5  out of  5
rating by Anderson Maldonado
"Very professional and kindness. I do appreciate ur call.thanks so..we need people like u evrey day..God bless you"
We responded:
"Anderson, We truly appreciate your feedback and are glad to hear that you had a positive experience with us. It's our mission to provide professional and caring service every day. Your support means a lot to us. God bless you too!"
Profile photo of Bret Milam

Bret Milam

January 13, 2025

5  out of  5
rating by Bret Milam
"Hannah S did a great job getting me covered and very professional and highly recommend her to anyone who is looking for insurance!!"
We responded:
"Bret, Thank you for your fantastic review! We're so glad to hear that Hannah provided you with excellent service and helped you find the right coverage. Your recommendation means a lot to us, and we appreciate your support. If you need anything else in the future, don’t hesitate to reach out!"
Profile photo of Lindsey Shelton

Lindsey Shelton

January 6, 2025

5  out of  5
rating by Lindsey Shelton
"Awesome customer service!! Hannah is amazing! She made everything extremely easy for me to get insurance coverage and at the best rate! Thank you again!!"
We responded:
"Thank you so much, Lindsey! I'm glad to hear that you had such a positive experience with our team. Hannah is indeed fantastic, and we're happy she made the process easy for you while securing the best rate. If you have any more questions or need further assistance, feel free to reach out!"
Profile photo of Chaunce Johnson

Chaunce Johnson

January 3, 2025

5  out of  5
rating by Chaunce Johnson
"Hannah is awesome. Wonderful customer service and pleasant to deal with."
We responded:
"Chaunce, Thank you so much for your kind words! We're thrilled to hear that Hannah provided you with excellent customer service. We strive to create a positive experience for all our customers, and your feedback motivates us to keep doing our best. We look forward to serving you again soon! "
Profile photo of Nana G.

Nana G.

January 3, 2025

5  out of  5
rating by Nana G.
"Great service, knowledgeable and friendly staff. They are always looking for ways to help out."
We responded:
"Nana G, thank you for taking the time to share your experience with our office! We appreciate the kind words."
Profile photo of Ruth Coy

Ruth Coy

January 2, 2025

5  out of  5
rating by Ruth Coy
"Hannah was so helpful when I contacted them about an auto insurance policy. I'm glad I switched to them."
We responded:
"Thank you, Ruth, for sharing your experience! I'm happy to hear that Hannah was able to assist you with your auto insurance needs. We're grateful to have you with us and look forward to continuing to serve you. "
Profile photo of Illingworth Lily (Mewzda)

Illingworth Lily (Mewzda)

December 31, 2024

5  out of  5
rating by Illingworth Lily (Mewzda)
"Krissy is awesome and knowledgeable. She is kind and understands good humor. She takes her time and makes sure everything is perfect before ending the call. She makes you feel heard and appreciated. 10/10 would deal with Krissy any time I need anything! She needs a raise, a bonus, and a pat on the back."
We responded:
"Thank you for sharing your wonderful experience with Krissy! I'm glad to know she made you feel heard and appreciated. Her dedication to ensuring everything is perfect truly reflects our commitment to excellent service. If you need any other assistance, don't hesitate to reach out!"
Profile photo of Wayne Dyer

Wayne Dyer

December 26, 2024

5  out of  5
rating by Wayne Dyer
"Way to go Krissy thank you for resolving my issue so quickly!"
We responded:
"Thank you, Wayne! I'm happy to hear that Krissy was able to resolve your issue quickly. We're grateful to have her on our team. If you need any further assistance, feel free to reach out!"
Profile photo of tammy webb

tammy webb

December 19, 2024

5  out of  5
rating by tammy webb
"Hannah was very helpful with all my many questions. She was also very personal and sweet."
We responded:
"Tammy- I am so happy that Hannah was able to answer all your questions. Thank you for giving our office the opportunity to earn your business. We look forward to working for you!"